This department is responsible in Identify the ICT needs of the Office of the Ministry Departments in consultation with other staff, communicating with users to formulate and produce a requirements specification to create system and software solutions.
• Develop and manage a database covering overall business operations and activities of the assigned institutions. •
Ensuring that Ministry systems are compatible with and other civil service IT applications • Create, maintain and manage technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments
• Ensuring adherence to accredited internal and external industry quality standards and regulations
• Plan, organize, direct, control and coordinate the acquisition, development, maintenance and use of ICT systems. Tasks will include: o Analysing information needs and specifying technology to meet those needs; o Formulating and directing information and communication technology strategies, policies and plans;
o Directing the selection and installation of ICT resources and the provision of user training;
o Setting priorities between system developments, maintenance and operations overseeing the security of ICT systems; o Preparing purchase orders, monitoring supply sources and negotiating contracts with suppliers.
o Provide on the job training, coaching and mentoring for Ministry staff to manage all ITC procedures. o Provide ITC advice and support to Ministry management.
o Ensure optimal database and system integrity, security, backup, reliability and performance.
o Perform the operational establishment and preventive maintenance of backups, recovery procedures, and enforcing security and integrity controls. o Implementing and administering database documentation, guidelines, policies and procedures.
o Testing database systems and upgrades, such as debugging, tracking, reproduction, logging and resolving